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Benefits/FAQ’s

 

Hello! Are you looking for high quality student accommodation in Swansea? If so, you’re in the best place. SAS are the letting agency for Swansea University and this site is where you will find your perfect pad.

 

Why go for a managed property with SAS?

  • No retainers, agency fees or a damage deposit. We only ask for a reservation deposit which is returned on your last terms rent*.
  • Contents insurance included.
  • All inclusive bills including WiFi - nothing for you to sort out.
  • You pay rent termly, after your loan comes in.
  • Fully managed by the University so you can trust us.
  • Dedicated 24 hour maintenance cover.
  • Chances to win prizes for being good students!
  • Guarantors not needed.
  • Individual contracts, you’re liable for yourself only.

FAQ’s

So every property available on this site is managed by SAS?

No. Our managed properties appear first on a generic search but we also offer a tenant find service and advertising service for landlords. If the contact is ‘Student Accommodation Services’ it’s one of our managed properties. ‘SAS Tenant Find’ means we conduct the viewing's and take an initial payment but if it’s under a landlords name, you go straight through to them for everything.

Can I trust landlords on this site?

We’ve worked with the majority of the landlords for a number of years and actively work on any negative feedback from students. We ensure all landlords are registered with ‘rent smart wales’ and all property certificates are up to date. Everything possible is done to vet all landlords who advertise with studentpad but understandably we can’t be held responsible for any negative actions should any occur.

I have a problem with a landlord I found on this site, what do I do?

As standard, we would strongly advise that you contact the Student Advice Centre located in Fulton House on 01792 295821. Although we cannot offer advice, we would appreciate knowing about problems so we can look into removing any problematic landlords.

How far away is the accommodation from the University?

SAS has a range of properties which are within walking distance to campus or easy to get to by bus or cycling, a map is at the bottom of each search to help you.

When is my rent taken out?

Your SAS rent is taken out once every term; October, February and May by direct debit.

When is my rent taken out?

Your SAS rent is taken out once every term; October, February and May by direct debit.

When does my SAS contract start?

For Undergraduates(47 weeks contracts), your contract will start at the beginning of August. SAS does not charge a summer retainer. For Postgraduates(52 week contract), your contract will start at the beginning of September.

If I sign a contract for a University Managed Property am I committed for the full year?

Yes, you have signed a legal contract that runs until the end of the academic year. You can only be released from your residence contract in one of the following circumstances:

  • You cease to be enrolled as a student at the University
  • If you have medical circumstances that render the accommodation unsuitable for you. (You will need to supply evidence of this.)
  • A suitable replacement has been found

Yes, you have signed a legal contract that runs until the end of the academic year. You can only be released from your residence contract in one of the following circumstances:

  • You cease to be enrolled as a student at the University
  • If you have medical circumstances that render the accommodation unsuitable for you. (You will need to supply evidence of this.)
  • A suitable replacement has been found

What happens if I am not happy in my room?

If you are considering moving out of the property you are strongly advised to contact Student Accommodation Services. If you want to change rooms within your current property, or move to another University Managed Property, then you should come to Student Accommodation Services and complete a Transfer Request form. If the situation is more serious, you can request to talk to someone in private who will be able to listen and advise you.

Are bills included in the rent?

SAS Managed properties are all inclusive, including Internet. Bills are usually not inclusive with tenant find and private advertised properties but each one will have details on the advert.

Is the Internet provided in the property?

Yes, the Internet is included in SAS Managed properties. Internet is usually not included with tenant find, and private advertised properties but each one will have details on the advert.

I have lost my key, where do I get a replacement from?

In office hours (9:00 – 4:00) you can pick up a key from the office situated in Penmaen on Singleton Park Campus. If it is out of hours then you will need to call the out of hour’s number which is situated on your notice board.

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